Step 6: Test A Call

 

Now, we are done with SyncSwitch initial configuration to make a successful test call. Remember, success of the test call greatly depends on the availability of your termination gateway. If that is not active or you are not properly authenticated, your calls will not be successful.

There are many ways to test a call. We will elaborately describe one of them. You can test with other methods with the help of other documents and our support team.

Testing a call with Soft Phone

You can test a call using a SoftPhone. Download any configurable soft phone and
configure it with user you have created.

  • Download any configurable soft phone for the web. You can download one from this link.
  • Install it following standard installation procedure for your operating system.
  • Open the dialer
  • Use the user name, password and Switch IP address, configure and register the dialer with your SyncSwitch
  • Dial a number and make call.
For any Kind of help and support, please send an email to synccare@synchronousict.net and schedule a training. Someone from our team will be online with Windows Live, Yahoo or Gmail account to help you live. Enjoy the quality service of SyncSwitch and best of luck!!

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