Step 5: Configure Customer / Originator

 

We have completed configuration of Destination, Rate Chart, Routing Group, Gateway etc. Now your SyncSwitch is completely ready to receive and handle calls. All we need to do is add a customer or originating account. We will do that in following steps.

• Go to Origination >> Device User >> Add User from navigation menu
• Fill up the form with appropriate information on specified field.

Name	User name or PIN number, put 1234 for now.
Secret	This is the password of the pin, put 1234 here as well.
Account Status	Keep it Enabled if you want it to work.
Expiry Date	Date of expiration of the account.
Protocol	Protocol followed by the user, SIP, H323 or IAX2, put SIP for now because we are going to test a call using a SIP Dialer.
Incoming Prefix	Incoming prefix is a number added before the called number. For example, if you set incoming prefix 222, this user must need to call to any number with 2228801xxxxxxxxx. Put it blank for now.
Routing Group	Select the routing group for this account/user, you have created in previous steps.
Rate Chart	Select the Customer Rate or Selling Rate chart for this account/user, you have created in previous steps.
Starting Credit	The amount of money credited to particular originator. This is the amount up to which he will be able to consume by calling. For now put $1.00.
Credit Limit	Credit Limit is the maximum negative balance of account that is allowed. Put it 0.
Min Balance	The minimum amount needs to be credited in the account to continue call. Put it 0 as well.
Currency	Currency for the account/user, here USD.
Call Limit	Number of concurrent calls that are allowed from this account/user, put 1 here for now.

•   Click on Create User button to create the user account.