Searching in Active calls
SyncSwitch brought to you a unique feature which gives a lot of flexibility of carrier grade service providers - searching in active calls. You can monitor real time from where you are getting how many concurrent and to where you are sending how many concurrent. SyncSwitch allows you to search active calls with following parameters-
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Reseller
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You can search active calls reseller wise. You can monitor real time which reseller is sending how many concurrent so you can allocate proper number of channels for that reseller.
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Company
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You can search active calls company wise. You can monitor real time which company is sending how many concurrent so you can allocate proper number of channels for that company.
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From Account
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You can search active calls account wise. You can monitor real time which account is sending how many concurrent so you can allocate proper number of channels for that account.
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Gateway
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You can search active calls gateway wise. You can monitor real time to which provider you are sending how much concurrent. You can take decision to increase or decrease traffic to the provider.
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Dialed Number
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As well as, you can search any specific destination traffic from here by dialed number.
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These are not all!! You can search active calls with any combination of above mentioned parameter. So you have flexibility to monitor your busy hours simply just as you like, which is you have experienced ever.