CDR Details
CDR Details contains tracking of all hit to the switch for both successful and unsuccessful calls. It shows following data for a call hit-
|
Start Time
|
:
|
Start time is the call starting time
|
|
Duration
|
:
|
The duration that the call lust for
|
|
Caller
|
:
|
The account from which the call came
|
|
Caller IP
|
:
|
The IP that the user using to call
|
|
Caller ID
|
:
|
This is the ID of the phone or device from where the call came
|
|
Destination
|
:
|
Destination number where the caller wanted to get connected and talk
|
|
Gateway
|
:
|
The gateway through which the call got connected
|
|
Cause
|
:
|
Disconnect cause of the call. Description of the disconnect cause will be found under Advanced search and Disconnect Cause drop down menu.
|
|
PDD
|
:
|
Post Dialing Delay, its show the delay between dialing and getting connected for the call.
|
CDR Log page allow you to search CDR as well. You can search CDR data by following criteria or any combination of following criteria –
Ø From date and time to date and time
Ø Destination
Ø From account
Ø Gateway
Ø Disconnect Cause
Ø Reseller
Ø Company
Ø Caller ID/ANI
Ø Dialed Number
Ø Source IP